Travel Services

Introduction

Welcome to the Privacy Policy of india visitors online. We are fully dedicated to safeguarding your private information and respect your right to privacy. This privacy policy will outline how we handle your private data when you visit our website or provide us with your private information through any other means, such as over the phone or filling out the form. It will also cover your privacy rights and the legal protections that apply to you.

Company & Website Coverage

This Privacy Policy applies to india visitors online, which is a company and website operated by destination dreamers. You can access our website at www.indiavisitorsonline.com.

Key Information and Our Identities

The objective of this Privacy Policy

The purpose of this Privacy Policy is to explain how india visitors online collects, manages, and utilizes your private data. This includes any information you provide through our website or other channels when making a purchase or submitting your private details. It is critical to note that we only collect data regarding children when included in a reservation, as our website is not intended for children.

To fully understand the reasons and methods behind our data usage, you must read this Privacy Policy alongside any additional privacy notices or fair processing notices we may provide on specific occasions when collecting or processing your private data. This Privacy Policy is meant to complement existing notices and should not be considered a replacement.

Data Controller/Data Processor

In this Privacy Policy, india visitors online is referred to as the data controller and data processor of your identifiable information, and we are responsible for its protection. When working with agents to handle reservation requests or travel services on behalf of their clients, we act as a data processor. As an affiliate, we also have control over how guests' private details are processed and used when collaborating with various companies.

We have a dedicated data protection compliance manager who oversees inquiries related to this Privacy Policy. If you have any questions or concerns, including inquiries about your legal rights, please don't hesitate to contact the data protection compliance manager using the provided contact details.

Right to Complain

You have the right to file a complaint if you wish. We recommend bringing any concerns to the attention of the appropriate supervisory authority listed above, as numerous data protection oversight agencies exist worldwide. However, we kindly ask that you contact us initially to provide us with the opportunity to address your concerns before involving a supervisory authority.

Modifications to the Privacy Policy and Notification Requirements

We are obligated to keep your confidential info accurate and up to date. If any of the information you have provided changes during your relationship with us, please inform us accordingly.

Third-Party Links

Our website may contain links to third-party sites, plugins, or programs. If you click on these links or enable connections to these third parties, they may collect and share information about you. We do not have control over or responsibility for the privacy practices of these third-party websites. Therefore, we recommend reviewing the privacy policies of any other websites you visit after leaving our site.

The Types of Data We Collect

We gather various types of information that fall under the category of private data. However, it is crucial to note that we do not gather any anonymous data. The following are the different categories of confidential information we collect:

(A) Identity Data:

full name, including first, middle, and surname, along with other identifying info such as your marital status, title, date of birth(D.O.B), and gender, are part of the identity data we collect.

(B) Contact Data:

To effectively communicate with you, we require certain contact details, such as your home address, business location, email ID, and phone number.

When it comes to your payment details, we guarantee complete security. Our collection of financial data includes information about your chosen payment options, such as bank account details and credit card info. We only store credit card info with your explicit consent, using it solely as a security deposit upon prior authorization.

(D) Transaction Data:

Tracking your interactions with us is essential for offering the best possible service. Transaction data includes information regarding payments to and from you, as well as specific details about the products or services you have purchased from us.

(E) Technical Data:

To enhance your experience on our website, we collect certain technical information related to your browsing activities. This includes your IP address, login details, browser type and version, time zone, location, browser plug-in details, and the operating system and platform of the devices you use to access our website.

(F) Profile Data:

Creating a personalized experience for you is vital to us. Therefore, we may obtain profile data such as your login credentials, transaction or order history, personal preferences, the feedback you provide, and responses to surveys. We may also collect data when you create a profile on our site and engage with it.

If you agree to let us utilize your confidential info, you will always have the option to terminate that agreement. We will be compelled to treat any withdrawal of permission as a cancellation of your reservation and the cancelation fees in the Booking Terms & Conditions for your booking will become due, nevertheless, as this will prevent us from offering your vacation.

How We Collect Your Private Data

To ensure the secure and efficient acquisition of your information, we employ various collection methods:

Direct Interactions:

When you interact with us through bookings, quote requests, newsletter subscriptions, feedback forms, or online payment and client portals, we might require you to provide your identity, contact, and financial data. Be assured that we prioritize the privacy of your personal info and have implemented stringent measures to keep it secure.

Automated Technologies or Interactions:

To enhance the user experience on our website, we employ automated technologies that collect technical data related to your device, browsing activities, and patterns. By using cookies or similar technologies, we ensure a smooth browsing experience. For a more comprehensive understanding, please refer to our detailed cookie policy.

Third Parties:

In our quest to improve our services, we may receive private data from third parties. Specifically, we may gather technical data from analytics providers like Google and advertising networks operating globally.

Marketing and Your Private Data:

We respect your choices when it comes to the usage of your confidential data for marketing and advertising purposes. Here are our practices:

Promotional Offers from Us:

By integrating your identity, contact, technical, usage, and profile data, we customize our marketing offerings to fit your interests and choices. If you have made a booking or opted in to receive our communications, you will receive marketing materials from us.

We will seek your explicit opt-in consent if you haven't placed a reservation but would still like to receive our marketing emails.

Third-Party Marketing:

Before disclosing your private details to any third party for marketing purposes, we will always seek your explicit consent.

Monitoring Communications:

To provide exceptional customer service, deliver effective training, prevent criminal activities, and ensure compliance with your instructions, we may monitor, record, store, and use any communications(phone, email) with you.

International transfers

We may send your identifiable data to suppliers located in countries other than your home country to carry out our contractual duties and give you the travel arrangements you have reserved.

You can feel confident, nevertheless, that we take great care to ensure that your confidential data is protected to the same or greater extent.

This is accomplished by either moving it to countries with sufficient data privacy laws or by using particular contracts that comply with the laws of your home country.

Please contact us if you would like further details regarding the precise procedure we use to send sensitive data to other countries.

Protecting Your Data: Our Commitment to Security

We consider the security & integrity of your personal information a top priority. Our technical and operational measures are designed to prevent accidental loss, unauthorized access, modification, or disclosure of your data. Access to your private information is restricted to authorized individuals who use it solely for legitimate business purposes, bound by confidentiality agreements. If a suspected data breach, we have established procedures to promptly address the issue and notify you and the relevant regulatory authorities, if required.

Data Retention

We retain your private data only for as long as necessary to meet the purposes for which it was gathered. This involves fulfilling any reporting, accounting, or legal obligations. Our retention period is determined by considering the nature, sensitivity, and volume of the data, as well as the potential risks associated with unauthorized use or disclosure. As a requirement by law, we retain basic customer information for tax purposes for six years after the end of the business relationship. However, if you wish to request the erasure of your data, please refer to the "Request Erasure" section. Under certain circumstances, we may also anonymize your private data for research or statistical purposes, allowing its indefinite use without prior notification.